What is the standard warranty of the Qubit 4 Fluorometer, with WiFi?
<p>3 years is the standard warranty period.
<br/><br/>Find additional tips, troubleshooting help, and resources within our <a href="https://www.thermofisher.com/us/en/home/technical-resources/technical-reference-library/nucleic-acid-purification-analysis-support-center/nucleic-acid-quantification-support.html?icid=faqsc12">Nucleic Acid Quantification Support Center</a>.</p>
I would like to use my Qubit 4 Fluorometer with the Qubit 1X dsDNA BR Assay, but the assay is not listed as an option on the fluorometer. How can I resolve this?
<p>The Qubit 4 Fluorometer needs to be updated. The Qubit 4 Fluorometer can be updated with the USB that was provided with the Qubit. If you do not have the USB, we recommend using an empty 2.0GB that is FAT32 formatted. If the USB is not recognized, leave USB plugged in for a few minutes before running the update. This should give you the assay you need to run the Qubit Assay.<br/><br/>
You can find the updates on the Technical Resources for <a href="https://www.thermofisher.com/us/en/home/industrial/spectroscopy-elemental-isotope-analysis/molecular-spectroscopy/fluorometers/qubit/qubit-technical-resources.html">Qubit Fluorometers page</a>.</p>
My Qubit 4 Fluorometer, with Wifi (Cat. No. Q33238) has not installed the files to allow me to use the Qubit ssDNA Assay Kit. Could you provide the files I need?
<p>To access the Qubit ssDNA Assay Kit on the Qubit 4, please try selecting the Oligo option from the home screen, and the ssDNA Assay should appear there. If not, please check if you need to update your instrument firmware to the latest version v2.19, which is available for download from the <a href="https://www.thermofisher.com/us/en/home/industrial/spectroscopy-elemental-isotope-analysis/molecular-spectroscopy/fluorometers/qubit/qubit-technical-resources.html#firmware-update"> Technical Resources for Qubit Fluorometers</a> page on thermofisher.com. <br/>
For standard/preloaded Qubit assays we do not provide individual .qbt files, but they are included in the firmware itself.</p>
How can I use the Qubit Protein Broad Range Assay (Cat. No. A50668) on the Qubit 4 Fluorometer, with WiFi (Cat. No. Q33238)?
<p>To be able to use the Qubit Protein Broad Range Assay (Cat. No. A50668) on the Qubit 4 Fluorometer (Cat. No Q33238) you would need to install the latest firmware on the fluorometer. Please find the latest Qubit 4 firmware (v2.19) on the following webpage: https://downloads.thermofisher.com/Qubit4/v2.19/Qubit4_update_v2.19.pak
Save the firmware update on a USB stick and upload it to the Qubit 4 Fluorometer.
Once the firmware update has been installed, you will be able to see the Protein BR assay on the Qubit 4 Fluorometer.
<br/><br/>Find additional tips, troubleshooting help, and resources within our <a href="https://www.thermofisher.com/us/en/home/technical-resources/technical-reference-library/protein-assays-analysis-support-center/protein-assays-quantitation-support.html?icid=faqsc1">Protein Assays and Quantitation Support Center</a>.</p>